About AGTS

Training Topics

Schedule of Classes

July 2008 - June 2009 Catalog
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Computer Training
& Consulting

State of Arizona Vendor
# EPS060041-6

The Supervisor's Academy

October 14, 2008 through January 13, 2009, Tempe/AGTS (click for directions),  CEUs: 5.65

In today’s highly competitive business environment, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They will communicate well and help create an environment that fosters employee engagement and loyalty.

The Supervisor’s Academy covers key supervisory competencies presented once a week over an 11-week period. This format allows participants time to absorb what they’ve learned and to try out new skills before going on to the next session.

Who should attend: New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.

Benefits:

• Reduced grievances and litigation.

• Increased supervisor confidence.

• Improved morale and lowered turnover.

• Higher productivity.

• A network of peers for ongoing support.

Topics Included in this Program:

• Supervision and Temperament Type

• Communication Skills

• Motivation and Delegation

• Teams, Team Building, and Conflict Management

• Equal Employment Opportunity

• Selection Interviewing

• Performance Management

• Coaching Skills

• Discipline and Corrective Action

• The Leadership Challenge

• Leading Change

• Valuing and Managing Diversity

• Time Management for Supervisors

For more information about this program -- click here!

• Adult Learning Techniques

• Influencing Skills

• Introvert Power!

• Management Best-Sellers Discussion Series

• Mastering Change

• The AGTS "Power" Series for Excel and Word Users

• True Colors®

• Writing for the Web