CEUs: 0.60 

Fee: $229 ($189 member)

Di$counts for multiple enrollments! Enroll 3 people in the same session at the regular price, get a 4th FREE! (Does not apply to academies or multiple-day classes. Discounts must be requested at the time of registration.) 

Date: 9/27/10
Time: 8:00am-4:00pm
New Location: Ottawa Phoenix Campus, 10020 N 25th Dr, Room 2050, Phoenix, AZ 85021

"Examples of real life situations meant everything to me."
"Great presentation!"
"I learned how to identify and control anger issues."
"Very experienced instructor!"
"A well organized, thoughtful instructor."

• Career Management/Advancement

• Communication/People Skills

• Conflict Management

Anger isn’t the problem; it is how we manage anger that makes the difference. In this powerful one-day program you’ll learn all you need to know to take control of anger rather than it controlling you.

Here’s what previous participants have said about this program:

-"Examples of real life situations meant everything to me."

-"Great presentation!”

-“I learned how to identify and control anger issues.”

-“Very experienced instructor!”

-“A well-organized, thoughtful instructor.”

Length:  One 8-hour session

Instructor:  Drury

Who should attend: Anyone who wants to manage his/her anger more effectively or help others with anger management.

Benefits:

• A more professional image.

• Improved relationships.

• Less stress.

• Higher self-esteem.

• Greater cooperation from others.

Learning Outcomes:

By the end of this program, you will be able to:

• Identify the costs of poorly managed anger.

• Identify personal anger styles.

• Describe how beliefs produce anger.

• Practice “cool-down” strategies.

• Let go of old resentments.

• Constructively confront another.

Program Outline:

I.          The dynamics of anger

            A.         The costs of uncontrolled anger

            B.         Health costs of poorly managed anger

II.          Anger styles

            A.         Identifying your personal anger style

            B.         Exploring the origin of your anger style

III.         Anger beliefs

            A.         Identifying common anger-fueling beliefs

            B.         Control and anger

            C.         Controlling negative assumptions

            D.         Changing your thinking

IV.        Cool-down strategies

            A.         Using "Freeze Frame" to defuse anger

            B.         Other cool-down strategies

            C.         Making a choice

V.         Constructive ways to vent frustration

            A.         Appropriate release of frustration

            B.         Letting go of old anger

VI.        Constructive anger expression

            A.         Using the DESC script

            B.         Saying what you have to say in ways others can hear you

            C.         Expressing anger to your supervisor

            D.         Turning around power struggles and personality conflicts

VII.       Action planning