CEUs: 0.60

Participant comments from previous sessions:

"Case studies provided "hands-on" learning opportunities. Enthusiasm of the instructor was infectious. Instructor used humor well and made the subject matter interesting and easy to understand."

"Mr. Wade is an energetic, dynamic speaker who encouraged involvement and added humor. He kept it fast-paced and didn't overuse legalese."

"Knowledge and presentation skills of the instructor are outstanding. All of the information presented is directly related to and applicable in my job. His great sense of humor made a difficult subject enjoyable."

Related Topics (Management Development/Supervisory):

• Basic Supervisory Skills
• Breaking The Birthday Code©: How to Build Strong Multi-Generational Teams in Today's Diverse Workplace
• Motivating and Retaining Employees:
• Peer to Boss without the Fallout
• Controlling Gossip
• SUPERVISOR'S ACADEMY
• Coaching and Evaluating Performance
• Discipline & Corrective Action
• Managing Employee "Attitude" Problems
• Performance Management
• Selection Interviewing: Hiring the Right One the First Time
• Is Supervision in Your Future?
• Breaking the Birthday Code

Length: One 8-hour session

Instructor: Wade

Who should attend: Any supervisor or manager who is involved in the hiring or firing process.

• Learn "must-know" skills for managers and supervisors responsible for hiring and firing.
• Understand legal guidelines that can prevent costly EEO and Affirmative Action problems.

Learning Outcomes:
By the end of this program, you will be able to:

• Distinguish Equal Employment Opportunity from Affirmative Action or Diversity Management.
• Describe the central question of most EEO investigations.
• List requirements for responding to federal or state enforcement agencies.
• Identify the main issue in an age discrimination case.
• State the main issue in a disability discrimination case.
• State when a personal appearance complaint becomes a valid discrimination case.
• Analyze a religious discrimination case.
• Describe the key elements of sexual harassment.
• Identify potential institutional discrimination problems.
• Distinguish between effective Affirmative Action and illegal Affirmative Action.

I. Definitions of important terms

II. Case examples

III. References and resources

A. Family and Medical Leave Act of 1993
B. Sensitivity to people with disabilities
C. Reasonable accommodation vs. undue hardship
D. Wrongful discharge