CEUs: 0.6

Fee: $209 ($169 member)

Di$counts for multiple enrollments! Enroll 3 people in the same session at the regular price, get a 4th FREE! (Does not apply to academies or multiple-day classes. Discounts must be requested at the time of registration.) 

Date: 1/27/11
Time: 8:00am-4:00pm
New Location: Ottawa Phoenix Campus, 10020 N 25th Dr, Room 2050, Phoenix, AZ 85021

• Communication/People Skills

• Management Development: Single and Half-Day Events

   

Lots of time can be wasted in trying to get others to do what you want them to do.  It's a little easier if you're the "boss," but even for the person in charge, positive influence can be tricky.  In this practical, powerful session, learn tips, techniques, and a proven model that will boost your influencing abilities immediately. 

Length:  One 8-hour session

Instructor:  Hanken

Who should attend: Anyone interested in improving his or her ability to persuade and motivate others.

Benefits:

• Increased personal power.

• Greater confidence in your ability to persuade and motivate others.

• Greater productivity and faster goal achievement.

Learning Outcomes:

By the end of this program, you will be able to:

• Define influence and where it comes from.

• Identify barriers to effective influence.

• Identify and use a proven influence model.

• Choose the best influencing approach for a particular situation.

• Discuss real-life situations that require influence on the job.

• Design an approach to influence a real-life situation.

Program Outline:

I.          What is “influence”

            A.         Definition

            B.         Situations you may face where influence is essential

                        1.         Everyday conflict

                        2.         Relating to your boss

                        3.         Relating to team members

                        4.         Managing change

                        5.         Promoting new ideas

                        6.         Communication: personal and e-mail

II.          Defining your sphere of influence

            A.         Direct power

            B.         Direct influence

            C.         Indirect power

            D.         No power/influence

III.         Influence model

            A.         Introduction of different influence approaches

            B.         When to use each approach

            C.         Case studies of when and how to use the model

IV.        The right words for influencing

            A.         Temperament types

            B.         Visual/auditory/kinesthetic

            C.         Group situations

            D.         Five questions for preparing for effective influence

V.         Building your personal influence strategy