CEUs: 0.6

Fee: $219 ($179 member)

Date: 01/22/09
Time: 8:00am-4:00pm
Location: Tempe - AGTS Learning Center

A lot of time can be wasted in trying to get others to do what you would like them to do.  It is a little easier if you are the "boss" with position power, but even for people formally in charge, positive influence can be tricky.  In this practical, powerful session, you will learn tips, techniques, and a proven model that will boost your influencing ability immediately.  You'll learn how to get things done and achieve your goals more quickly and with greater buy-in from others.

Length:  One 8-hour session

Instructor:  Hanken

Who should attend: Anyone interested in improving his or her ability to persuade and motivate others.

Benefits:

• Increased personal power.

• Greater confidence in your ability to persuade and motivate others.

Learning Outcomes:

By the end of this program, you will be able to:

• Define influence and where it comes from.

• Identify barriers to effective influence.

• Identify and use a proven influence model.

• Choose the best influencing approach for a particular situation.

• Discuss real-life situations that require influence on the job.

• Design an approach to influence a real-life situation.

Program Outline:

I.          What is “influence”

            A.         Definition

            B.         Situations you may face where influence is essential

                        1.         Everyday conflict

                        2.         Relating to your boss

                        3.         Relating to team members

                        4.         Managing change

                        5.         Promoting new ideas

                        6.         Communication: personal and e-mail

II.          Defining your sphere of influence

            A.         Direct power

            B.         Direct influence

            C.         Indirect power

            D.         No power/influence

III.         Influence model

            A.         Introduction of different influence approaches

            B.         When to use each approach

            C.         Case studies of when and how to use the model

IV.        The right words for influencing

            A.         Temperament types

            B.         Visual/auditory/kinesthetic

            C.         Group situations

            D.         Five questions for preparing for effective influence

V.         Building your personal influence strategy