| Introduction to Supervision |
Code: SUP6
CEUs: 0.60 Fee: $209 ($169 member)
Date:
5/13/09 Bring this program to your organization. It can be customized to meet your specific needs. Call 877-337-7681 for details or e-mail Katrina. Related Topics (Management Development/Supervisory):
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Supervision can be highly rewarding or it can be stressful and disappointing—the difference lies in a few key skills and a basic understanding of what does and doesn’t work. In this one-day program you’ll learn all you need to know to get off on the right foot. Length: One 8-hour session Instructor: Royal Who should attend: All front-line supervisors and those aspiring to become supervisors. Benefits:
Learning Outcomes: By the end of this program, you will be able to:
Program Outline: I. The nature of supervision A. Five major responsibilities B. Unique challenges for the new supervisor C. Your leadership role a. Your leadership style b. What leaders do II. Planning and organizing the work A. Learn to plan, organize, direct, and control the work B. Boundaries--when to “take charge” and when to leave it to your employees III. Delegating for results A. Steps for success B. Deciding what to delegate IV. Motivating for performance A. Creating a motivating work environment B. Obstacles to achieving motivation C. Two easy-to-do methods to motivate VII. Coaching—How to talk to employees about their performance A. Using an easy five-step model B. Best phrases to use to ensure a successful coaching session C. How to get employees to follow through |