CEUs: 0.60

Fee: $219 ($179 member)

Date: 2/24/09
Time: 8:00am-4:00pm
Location: Tempe - AGTS Learning Center

Bring this program to your organization. It can be customized to meet your specific needs. Call 877-337-7681 for details or e-mail Katrina.

Related Topics (Management Development/Supervisory):

• Basic Supervisory Skills
• Breaking The Birthday Code©: How to Build Strong Multi-Generational Teams in Today's Diverse Workplace
• Motivating and Retaining Employees
• Peer to Boss without the Fallout
• Controlling Gossip
• SUPERVISOR'S ACADEMY
• Coaching and Evaluating Performance
• Discipline & Corrective Action
• Equal Employment Opportunity
• Managing Employee "Attitude" Problems
• Performance Management
• Selection Interviewing: Hiring the Right One the First Time
• Breaking the Birthday Code

Are you thinking about becoming a supervisor?  In this practical session, you will gain an understanding of the supervisor's role in an organization including the positive and "negative" aspects of supervision.  You will assess your own skills and preferences to decide whether or not supervision is for you.

Length:  One 8-hour session

Instructor:  Royal

Who should attend: Any employee who is interested in or anticipates promotion to a supervisory role.

Benefits:

• An informed career choice.

• Greater job satisfaction.

• A shorter learning curve.

Learning Outcomes:

By the end of this program, you will be able to:

• Discuss both the positive and the negative aspects of supervision.

• Better understand the supervisor's role within the organization.

• Identify important best practices for successful front-line supervision.

• Determine if the role of supervisor is a good fit for you.

• Identify at least one strategy to increase your professional and personal effectiveness in the workplace.

• Develop a personal plan of action tailored to your career goals.

Program Outline:

I.          Do you really want to be a supervisor?

            A.         Introduction

            B.         Evaluating supervisory responsibilities

II.          Basic principles of effective supervision

III.         Testing out the four supervisory functions

IV.        Your leadership style

            A.         Assumptions about people

            B.         What really counts

V.         Supervisory skills assessment

            A.         Analyzing your supervisory skills

            B.         What do you need to change?

            C.         Would YOU work for you?

VI.        Evaluating the pros and cons of stepping into supervision

VII.       Application and action plan