CEUs: 0.35

Fee: $209 ($169 member)

Date: 3/18/09
Time: 8:00am-12:00pm
Location: Tempe - AGTS Learning Center

Related Topics (Management Development/Supervisory):

• Basic Supervisory Skills
• Breaking The Birthday Code©: How to Build Strong Multi-Generational Teams in Today's Diverse Workplace
• Motivating and Retaining Employees:
• Controlling Gossip
• SUPERVISOR'S ACADEMY
• Coaching and Evaluating Performance
• Discipline & Corrective Action
• Equal Employment Opportunity
• Managing Employee "Attitude" Problems
• Performance Management
• Selection Interviewing: Hiring the Right One the First Time
• Is Supervision in Your Future?
• Breaking the Birthday Code

Making the transition from peer to supervisor can be a difficult challenge.  In this half-day program you’ll learn all you need to know about common transition problems and how to avoid them. 

Length:  One 4-hour session

Instructor:  Drury

Who should attend: Anyone who has just been promoted to supervisor and would like a smooth transition.

Benefits:

• Less stress for yourself and others when assuming a supervisory role.

• Greater confidence in your ability to avoid common pitfalls of a newly promoted supervisor. 

Learning Outcomes:

By the end of this program, you will be able to:

• Identify the common challenges of the transition to supervisor.

• Utilize a role clarification dialogue to build new relationships with your team.

• Avoid common mistakes in the transition process.

• Utilize strategies for creating clear boundaries with employees who were once peers.

• Develop strategies for dealing with employees who resent your role as supervisor.

• Utilize techniques for dealing with your team when you’ve replaced a popular supervisor.

• Help your team get back on track when you are replacing a difficult supervisor.

• Initiate a dialogue about problems.

Program Outline:

I.          Challenges of the newly promoted supervisor

II.          Common transition mistakes and how to avoid them

III.         Establishing a dialogue to clarify roles and establish trust

IV.        Establish clear boundaries when “changing hats”

V.         Common transition difficulties and how to deal with them

            A.         Employees who resent your new role

            B.         Nostalgia for the old supervisor

            C.         Leftover pain from a previous supervisor

            D.         The “out of control” team

            E.         Supervising close personal friends

 VI.       Initiate a dialogue when things are not going well