CEUs: 0.60

Fee: $209 ($169 member)

Di$counts for multiple enrollments! Enroll 3 people in the same session at the regular price, get a 4th FREE! (Does not apply to academies or multiple-day classes. Discounts must be requested at the time of registration.) 

Date: 9/29/10
Time: 8:30am-4:30pm
Tucson Location: Northwest Fire District, 8165 N Wade Rd, Tucson AZ 85743

Date: 10/21/10
Time: 8:00am-4:00pm
New Location: Ottawa Phoenix Campus, 10020 N 25th Dr, Room 2050, Phoenix, AZ 85021

Date: 10/28/10
Time: 8:30am-4:30pm
New Location: Flagstaff -- Call for exact Location

Date: 5/25/11
Time: 8:00am-4:00pm
New Location: University of Phoenix Hohokam Campus, 4635 E Elwood St, Phoenix, AZ 85040

• Meeting Skills

• Office Professional

   

Often required by law, accurate, easy-to-understand minutes are also critical for bringing non-attendees up to speed and to ensure that follow-up activities and responsibilities are completed.

Length:  One 8-hour session

Instructor:  DuPonte

Who should attend: Any employee responsible for recording minutes of meetings.

Benefits:

• Feel confident in your ability to summarize and accurately record key points.

• Improve meeting productivity by ensuring that outcomes and follow-up activities are clear.

• Increase professionalism—yours, the group’s, and that of the organization.

Learning Outcomes:

By the end of this program, you will be able to:

• Describe methods for identifying the key points of a meeting.

• Write clear, concise summaries in the third person.

• Use current, up-to-date formats.

• Explain the legal and historical value of minutes.

Program Outline:

I.          Important elements of minutes

            A.         Purpose of minutes

            B.         Critical listening skills

            C.         Showing objectivity

            D.         How to convey key points with only a few words

            E.         The problem with verbatim minutes

            F.         The value of conciseness

II.          Designing easy, readable formats

            A.         General layout

            B.         Dual-column format

            C.         Attendance records

            D.         Voting registers

            E.         Pro-con discussions

            F.         Decision records

            G.         Timing of distribution

III.         Using good writing skills

            A.         Short sentences

            B.         Removing interruptions

            C.         Using bulleted lists

            D.         Objectivity and the third person

            E.         Strong action verbs

            F.         Eliminating wordiness