AGTS Seminars by General Topic

Click on one of the topics below to quickly jump to the section you are interested in or scroll through the list below.

BUDGET AND FINANCE

• Budgeting Basics

CAREER MANAGEMENT

• Are You a Square Peg in a Round Hole

• How to Do Well in a Job Interview

CHANGE MANAGEMENT

• Mastering Change

COMMUNICATION / Interpersonal

• Assertive Communication

• Building Healthier Work Relationships^TM

• Dealing Positively with Workplace Negativity

• Dealing with Difficult People

• Communicating Effectively In Crisis Situations

• Conflict, Confrontation, and Communication

• Effective Interpersonal Communication

• How to Get Along with People You Don't Like

• Listening Skills

• Men and Women Working Together: A Gender Communication Workshop

• True Colors ®

• Understanding Yourself and Others: The Myers-Briggs Workshop

• Understanding Non-Verbal Communication

COMMUNICATION / Presentations

• Advanced Presentation Skills

• How to Make Presentations to Councils and Boards

• Overcoming Stage Fright

• Presentation Skills

• Turbocharge Your PowerPoint Presentations

COMMUNICATION / Written

• Business English and Grammar Review

• Creating Readable Policies and Procedures

• Powerful Business Writing

• Powerful Writing Skills for E-mail Users

• Proofreading and Editing Skills

• Technical Writing Skills

• Writing for the Web

CONFLICT / MEDIATION / NEGOTIATION

• Conflict Management

• Mediator's Academy

• Mediation Services

• Negotiation Skills

CONTRACT ADMINISTRATION

• Contracting Academy

CUSTOMER SERVICE

• Be a Customer Service Superstar!

• Managing the Angry Public

• Essential Telephone Skills: How to project a welcoming, professional image for yourself and the organization

DECISION MAKING

• Critical Thinking: Skills that Promote Reason over Reflex

• Effective Problem Solving & Decision Making

DIVERSITY

• All I Said Was...

• How to be an Effective Member of a Diverse Workplace

• Valuing and Managing Diversity

MANAGEMENT DEVELOPMENT / EXECUTIVE

• Bob Ramsey Executive Education Program (Formerly APEP)

MANAGEMENT DEVELOPMENT / LEADERSHIP

• Leadership Challenge

• Leading with Honor: Leadership Strategies that Achieve and Inspire

MANAGEMENT DEVELOPMENT / MANAGEMENT

• Certified Public Manager Program

• Essential One-Minute Manager

• Ethics and Ethical Decision Making

• Leadership Challenge

• Leadership Coaching

• Leading with Honor: Leadership Strategies that Achieve and Inspire

• Management Best Sellers Discussion Series

• MANAGER'S ACADEMY

• Managing Off-Site Employees

• Open, Honest, and Supportive Leadership

• Situational Leadership

MANAGEMENT DEVELOPMENT / SUPERVISORY

• Controlling Gossip

• Discipline -- See Supervisor's Academy

• Equal Employment Opportunity

• Improving Communication and Understanding between Generations in the Workplace

• Introduction to Supervision

• Is Supervision in Your Future?

• Managing Employee "Attitude" Problems

• Motivating and Retaining Employees:

• Peer to Boss without the Fallout

• Performance Management -- See Supervisor's Academy

• Selection Interviewing: Hiring the Right One the First Time

• SUPERVISOR'S ACADEMY

MEETING SKILLS

• Facilitating Groups

• Leading Effective Meetings

• Robert's Rules of Order: The Art of Parliamentary Procedure

• Taking Minutes of Meetings

OFFICE PROFESSIONAL

• Filing and Records Management

• Ultimate Administrative Assistant

PERSONNEL ADMINISTRATION / HUMAN RESOURCES

• Ethics

• HR Assistant I

• HR Assistant II

• Preventing Harassment in the Workplace

• Sexual Harassment, Preventing

• Violence in the Workplace

PRODUCTIVITY

• Effective Time Management: Tips and Techniques

• Get Organized! Help for Even the Toughest Cases

• Managing Multiple Priorities

• Project Management: An Integrated Approach to Managing Projects and Daily Operations

• Power and Politics in Project Management

• Six Sigma

• Top Time-Saving Tips for Microsoft Word Users

PROFESSIONAL DEVELOPMENT

• Anger Management 101

• Boost Your EQ: Emotional Intelligence 101

• Creating a Positive Impression

• Etiquette Essentials for Business Professionals

• Happiness: Where it Comes from and How to Get More

• Influencing Skills

• Introvert Power!

• Mastering Change

• Positive Politics: How to Influence Workplace Change

• Power Series for Word and Excel Users

• Thinking Optimistically

• Your Attitude is Your Success

STATISTICS

• Statistics Made Easy

TEAMS / TEAM BUILDING / TEAM REPAIR

• Facilitating Groups

• How to Build and Maintain High-Performance Teams

• Reducing Fear and Building Trust in the Workplace

• Team Skills

• Teams/Team Building/Team Repair

TRAINER EFFECTIVENESS

• Adult Learning Techniques

• Trainer's Academy

WELLNESS

• Building Resiliency

• Dealing with Trauma and Loss

• Humor, Laughter and Play: The Stress Busters

• Stress Management and Burnout Prevention