Phone: 480-967-7544 (or 800-970-1270)

About AGTS

Training Topics

Schedule of Classes
Custom Training at Your Site
Management/Supervisory Training
Teams/Team Building/Team Repair
To Register for a Class
Maps/Locations
Specials
What's New
AGTS Membership
Faculty
Accreditations & Affiliations
FAQs
CONTACT US
Members Link

July 2008 - June 2009 Catalog
|
Click here to download!
 


Computer Training
& Consulting

 


 


State of Arizona Vendor
# EPS060041-6

 
Weekly Feature

Conflict, Confrontation, and Communication

December 8, 2008, 8:00am-4:00pm, Tempe/AGTS (click for directions),  CEUs: .60

In today’s challenging and busy work environment, interpersonal conflict is almost certain to occur.   When conflict arises, our emotions sometimes get the better of us, and we do or say things that make matters worse.

In this fast-paced workshop, you will learn proven techniques to help you communicate effectively during conflict and approach situations with confidence in your ability to handle any situation.

Benefits:

  • Improved relationships.

  • Increased productivity.

  • Less stress.

  • Greater job and career satisfaction.

Learning Outcomes:

By the end of this program, you will be able to:

  • Identify the major causes of conflict.

  • Know the different levels of conflict.

  • Identify the most effective ways to confront conflict.

  • Learn to control emotions when confronting conflict.

  • Learn to communicate more effectively to resolve conflict.

For more information about this program -- click here!
New Topics -- click the course name below to see the description.

AGTS. Inc. © Copyright 2008. All rights reserved. The content in this site is either owned or licensed to AGTS, Inc. unless otherwise noted.
Your comments on this site are welcome. This site was last updated on 11/18/2008.