How to Build and Maintain High-Performance Teams:  Tools, Tips, and Techniques from Successful Leaders Everywhere Code: TQM389    

CEUs: 0.60

Bring this program to your organization. It can be customized to meet your specific needs. Call 480-967-7544 for details or e-mail Katrina.

Related Topics (Teams / Team Building / Team Repair):

 

In an increasingly team-based work environment, effective team leadership is more important than ever. Add to that a rapidly changing workforce and the job can seem overwhelming.    But there is help.  In this powerful one-day session, you’ll learn key tools, tips, and techniques for developing diverse individuals into productive, high-performance teams. 

Length:  One 8-hour session

Instructor:  Drury

Who should attend: Supervisors, team leaders, and others responsible for team management.

Benefits:

  • Greater confidence in your ability to build and maintain high-functioning teams.

  • Increased productivity and team morale.

  • Less conflict and greater cooperation.

  • Reduced turnover and greater job satisfaction.

Learning Outcomes:

By the end of this program, you will be able to:

  • Observe group dynamics and identify common sources of team difficulties.

  • Discuss methods for keeping a team focused and aligned.

  • Identify ways to develop trust and mutual respect.

  • Identify strategies for handling disruptive members or non-team players.

  • Describe strategies for resolving team communication problems.

  • Identify underground conflicts and appropriate intervention strategies.

  • Describe methods for leading productive team meetings.

  • List useful tools for starting new teams.

Program Outline:

I. Characteristics of healthy and unhealthy teams

II. Observing team dynamics

III. Working with the team development process

        A. Helping teams come together.

        B. Tools for starting new teams

IV. Keeping a team focused on a common goal

        A. Testing for alignment

        B. Cheerleading for a common goal

V. Building trust and mutual respect

        A. Setting team ground rules

        B. Managing disruptive members and non-team players

        C. Helping team members give and receive criticism

VI. Handling team communication

        A. Resolving communication difficulties

        B. Helping teams reach consensus

        C. Dealing with cross team communication

VII. Dealing with team conflict

        A. Common sources of conflict in teams

        B. Dealing with monsters under the table

VIII. Facilitating effective team meetings

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